FAQ

Got a question? We’re here to help.

  • What if I miss a class?

    You are allowed two makeup classes per session but they are not guaranteed. Makeup classes must be made up within the current session and on specified days and times. Makeups do not carry over from session to session. No refunds or credits will be issued for missed makeups.  Unattended makeups are forfeited .

  • Can I switch to Goldstar at any time?

    NO. All customers have until October 1st of each new year to enroll in the Goldstar program. 

  • What is your refund policy?

    Refunds, for tuition only, are given up to the second class.  After the 3rd class, NO REFUNDS, TRANSFERS OR CREDITS will be offered.  The Anniversary yearly fee is non-refundable.

  • Can anyone join a team?

    Teams are invitiation only, but if you'd like to inquire about teams please email:

     

    For Masstars:

    patrickpalmer@massgymnastics.com


    For XCEL:

    davidbecker@massgymnastics.com

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